Why not leverage Chatbots to prompt conversation with visitors and communicate and engage with any visitor in real-time – on ANY device! 24/7, 365.
A chatbot is your very own AI-powered personal chat agent, who’s always on the job!
It can reach out, connect, and interact with your site visitors in ways that you never could before and boost engagement, reduce bounce rates, get more leads into your business, and most importantly… earn more profit!
You can interact with your visitors automatically. Imagine if you could engage every potential client who visited your site or business?
Chatbots allow you to start a conversation with each customer, regarding any issue, any time of the day. This will make your customers feel that your brand is one step ahead, like a friend who is available 24/7, and (obviously) improve your brand perception in the long run.
An added bonus is that your site visitors stay on your site longer – watch your bounce rates drop like a rock and your organic search engine rankings sky rocket!
No client is left unattended. According to a research by Gartner, customer service is the most important factor to success.
So, whether you are an international or a local business, having good customer service 24/7 has a positive impact on your customer satisfaction. Chatbots can be deployed on multiple communication platforms, so you can connect with your customers wherever they are!
Eliminate the need for labour during online interactions. Implementing a full functioning chatbot, is much cheaper and faster than creating a cross platform app or hiring employees for each task.
Chatbots can be programmed to give automated answers to repetitive questions immediately and forward the request to a real person when a more complicated action is needed. This enables human customer service representatives to save time and assist more important cases rather than time consuming simple tasks.
Chatbots are constantly collecting feedback from your site visitors through simple questions. You can use this information to make improvements on your services/products and even optimize your website by adjusting low converting pages.
For example, if your landing page generates a good amount of organic traffic but doesn’t convert well, your Chatbot can reach out to customers visiting this page with a survey to collect more information on why they are leaving the page without purchasing.