Chatbot Development

Want to Provide Even Better Customer Service?

 

Why not leverage Chatbots to prompt conversation with visitors and Chatbot development, Aucklandcommunicate and engage with any visitor in real-time – on ANY device! 24/7, 365.

A chatbot is your very own AI-powered personal chat agent, who’s always on the job!

It can reach out, connect, and interact with your site visitors in ways that you never could before and boost engagement, reduce bounce rates, get more leads into your business, and most importantly… earn more profit!

 

Chatbots can help customers to:

      • find information about the services a company provides, consult their products availability, and SELL
      • find store locations,
      • make reservations or bookings
      • assess the customer’s experience with the service
      • answer common client questions about the operations of your business
      • and much, much more…

 

How a Chatbot can Benefit your business…

Proactive customer interaction 

 

Chatbot development, AucklandYou can interact with your visitors automatically. Imagine if you could engage every potential client who visited your site or business?

Chatbots allow you to start a conversation with each customer, regarding any issue, any time of the day. This will make your customers feel that your brand is one step ahead, like a friend who is available 24/7, and (obviously) improve your brand perception in the long run.

An added bonus is that your site visitors stay on your site longer – watch your bounce rates drop like a rock and your organic search engine rankings sky rocket!

 

Manage multiple clients at the same time.

 

Chatbot customer service aucklandNo client is left unattended. According to a research by Gartner, customer service is the most important factor to success.

So, whether you are an international or a local business, having good customer service 24/7 has a positive impact on your customer satisfaction. Chatbots can be deployed on multiple communication platforms, so you can connect with your customers wherever they are!

 

Reduce your staffing costs

 

Eliminate the need for labour during online interactions. Implementing a full functioning chatbot, is much cheaper and faster than creating a cross platform app or hiring employees for each task.

Chatbots can be programmed to give automated answers to repetitive questions immediately and forward the request to a real person when a more complicated action is needed. This enables human customer service representatives to save time and assist more important cases rather than time consuming simple tasks.

 

Gain valuable client insights 

 

Chatbots are constantly collecting feedback from your site visitors through simple questions. You can use this information to make improvements on your services/products and even optimize your website by adjusting low converting pages.

For example, if your landing page generates a good amount of organic traffic but doesn’t convert well, your Chatbot can reach out to customers visiting this page with a survey to collect more information on why they are leaving the page without purchasing.

 

Are you ready to

 

      • Convert your Websites into SMART Sales Machines.
      • Engage And Captivate the Attention of your clients
      • Automate Leads and Sales

>>>>Call Maria on 0210 908 7100 or click here for a no obligation consultation<<<<

 

 

Media Marketing auckland